Kone Privacy Policy

This policy explains how Kone collects and uses personal information submitted through konebuildingus.com, including consultation and product inquiry forms.

Information we collect

We may collect your name, email address, phone number, company or building name, and project details you choose to share. Technical logs may include IP address and browser type for security and performance monitoring.

How we use information

Data is used to respond to inquiries, schedule advisor conversations, improve website usability and maintain service quality. We do not sell personal information to third-party marketers.

Sharing

Information may be shared with regional Kone service teams or trusted processors who support email delivery and CRM systems under confidentiality obligations. Legal disclosure may occur when required by applicable law.

Retention & security

We retain inquiry records for as long as needed to support ongoing projects or legitimate business records, then delete or anonymize them. Access controls and encrypted transport help protect data in transit.

Your choices

You may request access, correction or deletion of personal data by contacting [email protected]. Marketing preferences can be updated using unsubscribe links when email campaigns are used.

Updates

We may revise this policy periodically. The updated version will appear on this page with a revised effective context for material changes.